Welcome to Riwaayat Jewellery. These Terms and Conditions (“Terms”) govern your use of our website, www.riwaayatjewellery.com, and the services and products we provide. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our site.
The website is owned and operated by Riwaayat Jewellery (“we,” “us,” or “our”).
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after such changes implies your acceptance.
All our products are handcrafted and may have slight variations in design, finish, and weight.
Product images are for reference only. Actual product color or appearance may slightly differ due to lighting or screen settings.
We reserve the right to change or discontinue any product without notice.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
We accept various payment methods, including credit/debit cards, UPI, net banking, and Cash on Delivery (COD) where available.
We reserve the right to cancel any order in case of pricing errors or suspicious activity.
You may cancel your order within 12 hours of placement. After this period, the order will be processed and cannot be canceled.
We may cancel an order due to product unavailability, payment issues, or fraudulent activity. In such cases, you will be notified and refunded.
Returns, exchanges, and refunds are governed by our [Refund & Return Policy]. Please read it carefully before making a purchase.
Shipping timelines and delivery terms are detailed in our [Shipping & Delivery Policy]. We are not responsible for delays caused by courier partners or external factors.
All content on our website – including text, images, logos, designs, and product descriptions – is the intellectual property of Riwaayat Jewellery.
You may not reproduce, copy, modify, or distribute any part of the website without our written permission.
By using our site, you agree:
Not to use the website for any unlawful purpose.
Not to submit false or misleading information.
Not to interfere with the website’s security or operation.
Riwaayat Jewellery shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or purchase of our products. All services are provided “as is” and “as available.”
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Jaipur], India.
If you have any questions or concerns about these Terms, please contact us at:
📧 support@riwaayatjewellery.com
📞 [Insert Phone Number]
